Part-time Receptionist: Evanston

SUMMARY
The Music Institute of Chicago believes that enjoying and understanding music, and developing the skills to create and perform music, enhance the quality of life and nourish the human spirit. More than entertainment or ambient sound, music is a vehicle for understanding, communicating, and self-improvement, as intrinsic to the human experience as language. Through joyful music learning, listening and playing, MIC students make themselves better, and better able to contribute to the world. We are dedicated to transforming lives through music education.

PART-TIME RECEPTIONIST
JOIN US! – We are seeking candidates interested in working in a music-filled environment, seeking a flexible schedule and committed to providing outstanding customer service to everyone they greet. Our part-time staff helps us meet our critical need to be available to parents, students, employees and visitors interested in our fabulous classes, programs and activities. The ideal candidate is friendly and courteous with a pleasant personality, excellent communication skills and the ability to multi-task effectively. Familiarity with music is desirable, but not required. Demonstrated excellence in providing customer service skills is required.
If this describes you, consider joining the Music Institute of Chicago, conveniently located in beautiful downtown Evanston close to public transportation and parking. We have several shifts available - evenings and weekends. While we would like to offer as many hours as possible, shift availability depends on needs and could vary weekly. A weekly schedule could vary between 3 hours and 15 hours per week. Send us your resume or a letter explaining your background and why you’re interested in this opportunity.


PRIMARY RESPONSIBILITIES and DUTIES
•    Answer incoming calls and greet visitors; respond to inquiries or direct to other departments as appropriate.
•    Describe MIC programs and assist families with registration, locating classes and reserving practice rooms.
•    Utilize MS Word or Excel and Blackbaud Financial Edge to complete projects as directed by Campus Director.
•    Handle routine billing questions and address changes using Blackbaud Financial Edge.
•    Process tuition and room rental payments.
•    Provide assistance to Nichols Concert Hall staff.

QUALIFICATIONS and SKILLS
•    High school diploma or equivalent.
•    Minimum of 1 year experience as a Receptionist, or providing customer service.
•    Ability to multi-task, with great attention to detail.
•    Friendly, courteous demeanor.
•    Outstanding verbal and written communication skills.
•    Strong proficiency with Microsoft Word and Excel preferred.
•    Willingness to learn registration/financial database software.

 

Job Type: Part-time
Salary: $12.00 /hour
Required education: High school or equivalent
Required experience: Minimum 1 year customer service experience
Desired experience: 1 year experience as a Receptionist

 

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