The primary purpose of this position is to lead and manage the Lake Forest and Lake Bluff campuses, maintain MIC's academic standards, and run all operations professionally and efficiently.
Student Intake and Placement
• Manage inquiries from current and prospective students and families, including detailed information on MIC programs and policies.
• Make lesson and/or class recommendations to prospective and returning students, follow up with families
• Conduct placement meetings with prospective students and families
• Assign teachers for private instruction
• Confirm lesson times and class assignments
• Document and analyze inquiry, placement, and enrollment data
• Communicate with the Dean regarding studio changes and reassign students accordingly
• Submit change requests to update teaching schedules
Recruitment and Retention
• Maintain and increase enrollment and retention for private and group instruction
• Monitor student retention by studio and communicate with VP and Dean of Academic Affairs regarding trends
• Participate in community events and initiatives to increase awareness of MIC.
• Contact key public and private school music education personnel in your campus region.
• Make arrangements for recruitment events on campus, in schools, and in other community venues
• Organize special campus events
Campus Management
• Organize and oversee campus recitals
• Schedule and arrange set-up for studio recitals
• Work with CFO to manage facility issues: heating/air-conditioning, plumbing, lighting, alarm systems, building security, carpets, snow and leaf removal; monitor cleaning crew
• Maintain office equipment (printers, copiers, etc.)
• Communicate with staff and faculty regarding room set-up and breakdown for classes and meetings
• Manage campus facility rentals
Faculty Relations
• Create academic year and summer room schedules
• Maintain up-to-date faculty schedules
• Serve as primary point of contact for faculty regarding student placements and facility needs
Office Management
• Hire, train, and supervise the Administrative Assistant and Receptionists
• Cover front desk when Administrative Assistant is on break; manage receptionist schedule and secure substitute receptionists as needed
• Ensure that tuition payments and mail are brought to Central Administration in a timely fashion
• Oversee the organization of storage areas
Qualifications
- Musician with a bachelor’s degree in a music-related field
- 3-5 years of administrative or customer service experience, preferably in the non-profit sector
- 2-5 years of experience in music education
Competencies
- Ability to take initiative and follow through on projects
- Creative problem-solving
- PC knowledge and proficiency in the Microsoft Office Suite
- Experience with a registration database
- Ability to handle multiple tasks simultaneously
- Database management proficiency
- Superior organizational skills
- Strong attention to detail
- Excellent communication and collaboration skills
- Ability to work independently and cooperatively with faculty and staff
- Flexible and adaptable style
- Positive spirit and energy
- A good sense of humor
Work Conditions
The hours for this position are Tuesday through Friday, 11:00 am – 7:00 pm, and Saturday, 9:00 am – 5:00 pm; additional hours are sometimes required based on the needs of the Community Music School. This is an entirely in-person position.
How to Apply
We welcome candidate inquiries and referrals.
Please send a cover letter and resume to Emily Abraham, Vice President and Dean of Academic Affairs, at eabraham@musicinst.org.
Salary and benefits are market competitive and offered commensurate with experience.