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Job Summary:  The beautiful MIC Lake Forest Campus seeks a professional and friendly part-time Receptionist to start ASAP.  Screen guests and courteously welcome parents, students, employees, and the general public. Respond to inquiries and provide information about MIC programs and activities.

This part-time position is located at the MIC Lake Forest Campus, 40 E Old Mill Road, Lake Forest.

Hours:
Monday - Friday, 6 pm - 9 pm

Customer Service and Administrative Assistance
•    Screen guests and admit them into the building. 
•    Answer incoming calls and greet visitors; respond to inquiries or direct to other departments as appropriate.
•    Describe MIC programs and assist families with registration, locating classes, and reserving practice rooms.
•    Utilize MS Word, Excel, and ASAP to complete projects as directed by Campus Director.
•    Handle routine billing questions and address changes using ASAP.
•    Process tuition and room rental payments.
•    Ensure current MIC health and safety protocols are being followed by teachers and students

Office Maintenance
•    Lock and unlock building and rooms.
•    Maintain orderliness and setup of the lobby, teaching rooms, and restrooms. This may include moving instruments, equipment, chairs, and music stands as needed.
•    Notify the Campus Director of building maintenance issues and when supplies need to be ordered.

Qualifications
•     High school diploma or equivalent
•     Minimum of 1 year experience providing excellent customer service
•     Ability to multi-task and pay attention to detail
•     Friendly, professional demeanor

Competencies
•    Ability to communicate clearly in person, by phone, and via email
•    Strong proficiency with MS Word and Excel
•    Strong math aptitude to calculate tuition charges
•    Promptness and reliability
•    Ability to wear personal protective gear correctly throughout the day, when required
•    Ability to go up and down stairs
•    Ability to lift 25 pounds (moving chairs, music stands, etc.)