Job Summary: The beautiful MIC Lake Forest Campus seeks a professional and friendly part-time Receptionist to start ASAP. Screen guests and courteously welcome parents, students, employees, and the general public. Respond to inquiries and provide information about MIC programs and activities.
This part-time position is located at the MIC Lake Forest Campus, 40 E Old Mill Road, Lake Forest.
Hours:
Monday - Friday, 6 pm - 9 pm
Customer Service and Administrative Assistance
• Screen guests and admit them into the building.
• Answer incoming calls and greet visitors; respond to inquiries or direct to other departments as appropriate.
• Describe MIC programs and assist families with registration, locating classes, and reserving practice rooms.
• Utilize MS Word, Excel, and ASAP to complete projects as directed by Campus Director.
• Handle routine billing questions and address changes using ASAP.
• Process tuition and room rental payments.
• Ensure current MIC health and safety protocols are being followed by teachers and students
Office Maintenance
• Lock and unlock building and rooms.
• Maintain orderliness and setup of the lobby, teaching rooms, and restrooms. This may include moving instruments, equipment, chairs, and music stands as needed.
• Notify the Campus Director of building maintenance issues and when supplies need to be ordered.
Qualifications
• High school diploma or equivalent
• Minimum of 1 year experience providing excellent customer service
• Ability to multi-task and pay attention to detail
• Friendly, professional demeanor
Competencies
• Ability to communicate clearly in person, by phone, and via email
• Strong proficiency with MS Word and Excel
• Strong math aptitude to calculate tuition charges
• Promptness and reliability
• Ability to wear personal protective gear correctly throughout the day, when required
• Ability to go up and down stairs
• Ability to lift 25 pounds (moving chairs, music stands, etc.)